What We Collect and Why
When you open an account, we collect the details you submit — name, email address, and contact information — to verify your identity and keep your account secure. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference, amount,
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and wallet identifier to process your payment and maintain an accurate account history. We do not store your full bKash PIN or Nagad credentials; those stay between you and your wallet provider. We also collect device and session data — browser type, IP address, and pages
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visited — to detect unusual login activity and protect your account from unauthorised access. If you contact our support team, we keep a record of that conversation to follow up and improve our service. All data collection is governed by the jurisdiction applicable to your region;
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availability of our platform depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.